Part-Time | 20 hours per week | 4 hours per day | 9:00 AM – 1:00 PM Pacific Time
The Customer Service Administrator is responsible for providing excellent service and support to customers while maintaining efficiency and professionalism. This role requires strong communication skills, organization, and the ability to work independently with minimal supervision.
Day-to-Day Responsibilities
- Assist customers promptly with questions, concerns, and complaints.
- Communicate in a friendly, courteous, and professional manner via phone and email.
Manage multiple priorities and meet deadlines efficiently. - Access and update customer information across multiple systems simultaneously.
- Track and process customer applications accurately and without delays.
- Handle incoming and outgoing correspondence, including mail.
- Maintain high standards of performance and professionalism.
Qualifications:
- Proven experience in customer support, phone/email handling, or similar roles.
- Strong customer service and problem-solving skills.
- Excellent organizational skills and attention to detail.
- Clear and professional spoken and written English communication.
- Ability to follow procedures and escalate issues when necessary.
- Proficiency in Microsoft Office (Word, Excel) and productivity tools such as Gmail, phone software, and call logging systems.
- Reliable, responsive, and able to work with minimal supervision.
JOB OFFER:
- $628 monthly (Evaluation Period)
- $650 monthly after 6 months (plus activation of benefits)
- $672 monthly after 18 months
BENEFITS:
- Quarterly wellness benefits budget
- Local gym membership allowance
- Christmas gift, in behalf of the company
- Birthday gift, in behalf of the company
- Upskilling and personal development seminars
- 10 PTO credits
- Work from home set-up
NO TO FREELANCERS
WE DON’T CONTRACT “FREELANCERS”. We only hire people who want a long term, stable job and role with a growth-focused company. We don’t tolerate moonlighting, cheating on hours, or lack of respect for confidentiality and intellectual property. We are backed by a strong HR and legal team for this. You are honestly paid for the work you came here to do. If you want to be a freelancer and want a “gig” or a “for now” thing, we advise you use freelancer platforms like Upwork. That said, we pour a lot of love and growth into our team members, and we don’t want that to go to waste.
If you meet the qualifications and are interested, kindly complete the form provided below:
