Member Services
Keeps members engaged, supported, and renewing
── Core Responsibilities
✔ Welcome and orient new members
✔ Answer billing, access, and benefit questions
✔ Run retention outreach before renewals and after lapses
── What We Look For
★ Warm and consistent tone across many conversations
★ Organized with recurring cycles and dates
★ Comfortable with membership and billing platforms
Need this role filled?
If it’s post-sale client management, we can probably fill it.
