Onboarding Specialist
Gets new customers to first value fast
── Core Responsibilities
✔ Run kickoff calls and structured onboarding plans
✔ Train customers on the product and set up their accounts
✔ Track onboarding milestones and hand off cleanly to the CSM
── What We Look For
★ Clear teacher who explains things simply
★ Process-driven and consistent
★ Encouraging with people who are new and unsure
Need this role filled?
If it’s post-sale client management, we can probably fill it.
