Get CSM
Client Success and Customer Success Solutions that actually move the needle.
About Our Solutions
Our solutions center on one thing: helping businesses make more money through improved client and customer experience, loyalty, and satisfaction. Whether that’s through hiring a star CSM, coaching your current CSM, or improving your systems and customer journey, we got you.
Our Prices
GetCSM Recruitment
$4,495
(flat fee)
- One time, upfront
- Coverage: Worldwide
- CSM Training Certification
- Unlimited rehires guaranteed within 180 days
- Get your ideal CSM in 45 days or less
GetCSM Support
Starts at $595 a month
- Take your CSM team to the next level with expert-level weekly strategy calls and real-time Slack or Discord access. We’ll help your team drive client loyalty, retention, and satisfaction, ensuring they perform at their peak while delivering results that grow your business.
GetCSM Outsource
Starts at $695/month
(10 hours per week)
- Custom recruitment and onboarding process tailored to your needs.
- Flexible outsourcing options: 10, 20, or 40 hours per week.
- Fully vetted candidates delivered within 2–3 weeks.
- Labor and benefits fully covered, including healthcare and insurance.
- Continuous upskilling and accent training for your team.
- CSM certification within six months for eligible team members.
GetCSM Scale
$8995
- Everything included in CSM Recruitment offer
- Complete Client Success or Customer Success audit
- 14 Day Shadowing of current CSM team by founder (Alex Booth)
- 4 Weeks (2 weekly sessions) consulting with CSM
- 90 Day Slack Support for both CSM and Company’s main POC
- Amazon & Microsoft level CSM team QBR and Metric Templates for CSM to leverage
- 4 Weeks (1 weekly session) CSM performance review with founder (Alex Booth)
- Fully onboarded Client or Customer Success Manager on a part time or full time basis
- BONUS: Discounted Customer Satisfaction Score (CSAT) survey and data software (HappyOrNot)
Our Team
A descriptive paragraph that tells clients how good you are and proves that you are the best choice that they’ve made.
Book your call here a complete assessment, on the house.
- Customer Support
- Customer Success Manager
- Client Success Manager
- Community Manager
Companies we’ve served
Companies we’ve served
