Get CSM
Client Success and Customer Success Solutions that actually move the needle.
About Our Solutions
Our solutions center on one thing: helping businesses make more money through improved client and customer experience, loyalty, and satisfaction. Whether that’s through hiring a star CSM, coaching your current CSM, or improving your systems and customer journey, we got you.
Our Prices
GetCSM Recruitment
$4,495
(flat fee)
- One time, upfront
- Coverage: Worldwide
- CSM Training Certification
- Unlimited rehires guaranteed within 180 days
- Get your ideal CSM in 45 days or less
GetCSM Support
Starts at $595 a month
- Fully turnkey, outsourced support and management teams that enhance loyalty, retention, and customer satisfaction. We cover outsourced teams from Philippines and Latin America, and nearshore teams for US, Canada, Australia, and UK.
GetCSM Scale
$8995
- Everything included in CSM Recruitment offer
- Complete Client Success or Customer Success audit
- 14 Day Shadowing of current CSM team by founder (Alex Booth)
- 4 Weeks (2 weekly sessions) consulting with CSM
- 90 Day Slack Support for both CSM and Company’s main POC
- Amazon & Microsoft level CSM team QBR and Metric Templates for CSM to leverage
- 4 Weeks (1 weekly session) CSM performance review with founder (Alex Booth)
- Fully onboarded Client or Customer Success Manager on a part time or full time basis
- BONUS: Discounted Customer Satisfaction Score (CSAT) survey and data software (HappyOrNot)
Our Team
A descriptive paragraph that tells clients how good you are and proves that you are the best choice that they’ve made.
Book your call here a complete assessment, on the house.
- Customer Support
- Customer Success Manager
- Client Success Manager
- Community Manager
Companies we’ve served
Companies we’ve served
