Fast, accurate help across chat, email, and social
✔ Handle order, shipping, returns, and product questions across channels
✔ Work inside tools like Gorgias, Zendesk, and Shopify
✔ Spot recurring issues and flag them to the team
★ Fast, friendly, and precise in writing
★ Patient with frustrated customers
★ Detail-oriented with orders and refunds
If it’s post-sale client management, we can probably fill it.
Customer success recruiting and outsourcing. Talent from the Philippines and Latin America, vetted and coached by people who have run CS at scale.