Ideas, results, and partnership for customer success
Everything we publish lives here: guides on retention and customer success, stories from clients who hired through us, and the details for referring businesses to GetCSM as an affiliate.
Results from clients who hired through us
Guides on retention, onboarding, and CS metrics
Refer a business, earn up to $1,000 per placement
Success stories
What changed for clients after a GetCSM Customer Success Manager joined their team.
15 to 40%
Year over year growth
“Ever since we started working together I have not really been overwhelmed, burnt out, or just thinking about customer success, customer retention, getting leads, reviews, testimonials from my clients, because all of our amazing CSMs have taken care of it.”
Karla Singson
Founder and CEO, Proximity Outsourcing
6 figures+
Projected added lifetime value
Shane Hummus
Owner, Content Growth Engine
2
Interviews to hire
“We hired this person after 2 interviews. It’s been a month and I am very pleased and grateful for this contracted hire. He has added immediate value to my company.”
LiAnne Driessen
Founder, BlueRez (B2B SaaS)
3
Strong candidates presented
Ryan Hidajat
Founder, Ryan Christian
4 wks
New director on the job
Emily Schneider
Fractional COO, CX
Affiliate & Growth Partner program
Know a business losing customers after the sale? Introduce them to GetCSM. No portal, no tracking links. A warm email introduction is all it takes, and we handle the rest.
We work best with online businesses doing $50K+ MRR: coaching programs, e-commerce brands, SaaS, agencies, and publishers.
$1,000
$500
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JV
Ready to stop losing customers after the sale?
Book a 30-minute call. Bring your biggest customer success challenge and we will give you clear advice, whether or not you hire us.
