Part-Time | 20 hours per week | 4hrs a day | Singapore Time We are seeking a proactive and experienced Customer Success Manager (CSM) to join the team. The ideal candidate will take complete ownership of client communications, onboarding, and backend coordination. This is a high-impact role designed to give the founder back time by […]
We’re Hiring: Customer Success Manager – With GHL Experience Read More »
Every lasting customer relationship begins with a solid customer success onboarding process. As a business owner, you know that first impressions set the tone for every interaction that follows. A structured customer success onboarding process turns a new signup into a delighted user by guiding them to their first “aha” moment, setting clear expectations, and
Customer Success Onboarding Process: Templates and Best Practices for 2025 Read More »
Full-Time | 40 hours per week | 8 hours per day The biggest marketing agency for painters in the US and Canada is hiring 1–2 CSMs for their fast-growing team. The company manages some of the biggest marketing spends on Meta for painters across the USA and Canada, using leading video content marketing strategies to
We’re Hiring: Customer Success Manager – Marketing Agency Read More »
Part-Time | 20 hours per week | 4 hours per day | CST We’re hiring a part-time Customer Success Manager (CSM) to support the launch and growth of an exclusive, gamified Slack community for top-tier eCommerce brands and media buyers. This role ensures seamless onboarding, drives campaign activations, manages member engagement, and supports affiliate-based revenue
Customer Success Manager- Part-Time Read More »
Full-Time | 40 hours per week | 8 hours per day | EDT time zone This is an exciting Member Services Specialist position dedicated to playing a pivotal role in maintaining positive customer relationships and driving customer satisfaction. Will be the primary point of contact for the client’s customers – handling inquiries, resolving issues, and
We’re Hiring: Member Services Specialist Read More »
In an era where every interaction shapes customer perception and loyalty, businesses must lead the way in delivering seamless outcomes and measurable value. Customer success trends in 2025 represent the next frontier in competitive differentiation. Rising expectations and an increasingly crowded market demand a shift from reactive service to strategic partnership, where success is measured
Customer Success Trends 2025: AI, Automation, and the Future of Outsourcing Read More »
Part-Time | 15hours per week | 3 hours per day |PST We are seeking an experienced Client Success Manager (CSM) who can work closely with the Founder to ensure seamless client interactions, improved retention, and increased operational efficiency. The primary goal is to free up the founder’s time so she can focus on business development, brand
We are Hiring: Client Success Manager (Part-time) Read More »
Growing your customer base is a great problem to have until your support queues swell, churn starts creeping up and your team runs out of hours in the day. If you’ve ever found yourself asking when to hire a CSM, you’re at the right crossroads. Timing this move correctly means safeguarding customer satisfaction, unlocking predictable
From Startup to Scale: How and When to Hire a CSM For Your Growing Startup Read More »
Part-Time | 20 hours per week | 4 hours per day | 9:00 AM – 1:00 PM Pacific Time The Customer Service Administrator is responsible for providing excellent service and support to customers while maintaining efficiency and professionalism. This role requires strong communication skills, organization, and the ability to work independently with minimal supervision. Day-to-Day
We’re Hiring: Customer Service Administrator – LATAM Read More »
Part-Time | 20 hours per week | 4 hours per day | 9:00 AM – 1:00 PM Pacific Time The Customer Service Administrator is responsible for providing excellent service and support to customers while maintaining efficiency and professionalism. This role requires strong communication skills, organization, and the ability to work independently with minimal supervision. Day-to-Day
We’re Hiring: Customer Service Administrator- PH Read More »
CSM hiring and matching for worldwide talent, for as low as $14.20/ hour. Includes full Client and Customer Success audit, CS certification, accent training, and ongoing coaching for all subscriptions.
Read about our company’s insights on customer success, as well as some of the industry’s latest updates through our Founder’s posts.